Support Center

Purchased Gems/Coins but they are not showing up in my game

Last Updated: Feb 06, 2017 11:51AM UTC
This usually is to do with a problem with app stores in-app purchase system.  Sometimes it can take awhile for it to process and send the purchase request to us. Please try rebooting your device and reloading the game app.
If you still are not received your gems within 24 hours, please contact support at with a screenshot of confirmation of your payment to Apple/Google so that our developers can look into this for you.

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